Privacy Policy for Open Agora for Slack

Last updated on: Apr 19, 2019.

This page informs you of our policy regarding the collection, use and disclosure of Personal Information when you install and use our application in Slack. Slack’s privacy policy is here.

We will not use or share your information with anyone except as described in this privacy policy. We use your Personal Information to provide and improve our polling services. By using the Service, you agree to the collection and use of information in accordance with this policy.

Personal data we collect, and how we use it

In order to perform our polling services, we collect the following data from the Slack platform:

Note we also have to log interactions between users and our application (such as request for help using the command or bot mentions).

Third-party Services

Open Agora servers are hosted by OVH, a French hosting company. Data is stored in France.

Our services are deployed on privately-run Debian machines, using Docker-isolated containers (and other open source technologies).

For payment purposes Open Agora uses Stripe, a cloud based payment processing provider. You can find their privacy policy here.

International Transfer

If you are located outside France and choose to provide information to us, please note that we transfer all information, including Personal Information, to France and process it there.

Communication

We will use your Personal Information mainly to contact you regarding our service, especially if you’re on a paid plan. We may also occasionally send you newsletters, marketing or promotional materials that may be of interest to you. You may opt out of receiving any, or all, of these messages by following the “unsubscribe” link at the bottom of all emails and private chat with the bot, or by changing your preferences in your personal area.

Your rights

You have the right to exercise your data protection rights at any time and to request information as to whether and which Personal Data relating to you has been processed by us. You may also arrange for your Personal Data to be corrected, blocked or canceled at any time in writing, enclosing appropriate proof of your identity, by contacting the following address: privacy@open-agora.com

The contact details for our Data Protection Officer, as per the GDPR regulation, is as follows:

Open Agora SAS
Data Protection Officer
Pôle Numérique de Beaulieu
263 avenue du Général Leclerc
35042 Rennes Cedex
FRANCE

Changes to this Policy

This privacy policy may change over time. Please always refer to the page https://www.open-agora.com/en/slack/privacy-policy for the latest version.